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TLPFY.US
id: 1424

Teleperformance (TLPFY) Investors Settlement

$5,500,000
Cash Settlement
S.D. Florida
Court
1:23-cv-24580
Case number
02/20/2020
Class period Start
11/09/2022
Class period End
05/11/2025
Claim deadline

Teleperformance has reached a settlement with $TLPFY investors to address claims regarding its content moderation practices.

Outline

In 2022, Teleperformance was accused of subjecting content moderators to harmful working conditions, and a Colombian labor investigation intensified scrutiny. Following this, $TLPFY dropped almost 25%, and Teleperformance faced a lawsuit from investors.

Timeline

  • August 4, 2022 – Forbes published a report exposing harsh content moderation practices; $TLPFY fell 5%.

  • November 9, 2022 – Time reported a Colombian labor investigation over this, causing $TLPFY to drop 19%.

  • April 19, 2023 – Investors filed a lawsuit against Teleperformance.

  • November 2024 – Teleperformance agreed to settle to resolve all claims.

Background

In August 2022, Forbes published a report exposing harsh working conditions for Teleperformance’s content moderators. Employees were subjected to inadequate training, exposure to graphic content, and limited psychological support.

Following this, $TLPFY fell 5%.

By November 2022, Time revealed further abuses, including excessive workplace surveillance and high-stress conditions.

These reports also confirmed that Colombia’s Ministry of Labor was investigating Teleperformance’s labor conditions.

The revelations led to regulatory scrutiny and public backlash, causing $TLPFY to fall another 19%.

After that, investors filed a lawsuit against Teleperformance claiming it misled them about its working conditions and regulatory risks.

What Can Investors Expect Now?

Teleperformance has reached a settlement with $TLPFY investors over claims that it hid labor condition concerns, specifically related to its content moderation practices.

If you were damaged due to this situation, you can file for a payout and get your share of the settlement. You can check if you are eligible and other details in the FAQ section below.

Case Type
US Securities Class Action
Case Status
Claim Submission Closed
Alleged Offence
Misleading Statements, 
Fraud, 
Failure to Disclose, 
Negligence
Suspected Party
Directors, 
Management
Security Type
Stocks
Trade Direction
Long
Payout per Share
4.04
Filing date
04/19/2023
Plaintiffs
CITY OF WARREN GENERAL EMPLOYEES’ RETIREMENT SYSTEM
Attorneys
Robbins Geller Rudman & Dowd LLP; Monteleone Law Offices, P.L.L.C.
Defendants
TELEPERFORMANCE
Judge
B. Lynn Winmill
Administrator
Rust Consulting
Court hearing date
05/05/2025
Exclusion deadline
05/05/2025
Objection deadline
05/05/2025
Attorney fee
$2,033,333
Trades matching type
FIFO

Frequently Asked Questions

Who is eligible for this settlement?

All persons who purchased or otherwise acquired Teleperformance SE American Depositary Receipts (ADRs) during the period from February 20, 2020, to November 9, 2022, both dates inclusive

Do I have to sell securities to be eligible?

No, if you have purchased securities within the class period, you are eligible to participate.

You can participate in the settlement and retain (or sell) your securities.

How long does the payout process take?

The entire process usually takes 4 to 9 months after the claim deadline. But the exact timing depends on the court and settlement administration.

How much will my payment be?

The final payout amount depends on your specific trades and the number of investors participating in the settlement.

If 100% of investors file their claims – the average payout will be $4.04 per ADR. Although typically only 25% of investors file claims, in this case, the average recovery will be 16.16 per share.

What is 11th Estate?

11th Estate is an investor recovery company, we help investors to track and collect securities class action settlements. We will:

1. Prepare documents for your payout

2. Audit your claim to ensure you receive the maximum possible payout

3. File the claim with the settlement administrator

4. Correspond with the settlement administrator to resolve any issues

5. Deliver the payout directly to your brokerage account

There is no upfront cost, but we will deduct 20% of the recovered amount as a commission for our services.