Question 1

How do I file a claim for a class action settlement?

Accepted Answer

You can file a class action settlement claim on 11th.com or manually through the settlement website. Filing manually requires you to gather and submit supporting documentation, track deadlines, and monitor your claim throughout the process.

On 11th.com, you can file a claim by clicking "Collect Payout" on the case page or by linking your portfolio for automatic settlement matching and collection. The platform submits your claims, handles follow-up requests, and delivers approved payouts directly to your account.

Question 2

Can I connect my brokerage account to recover settlement money automatically?

Accepted Answer

Yes, you can connect your accounts to 11th.com so eligible settlements can be identified and recovered automatically. 11th.com supports major brokers and investment platforms, including Robinhood, Fidelity, Vanguard, Schwab, Webull, Public, DeGiro, Alpaca, Questrade, ETRADE, Wealthsimple, tastytrade, Chase, Zerodha, and AJ Bell.

Question 3

What happens if I miss the claim deadline for the settlement?

Accepted Answer

You may still be able to file a late claim, especially soon after the official deadline. On 11th.com, you can submit late claims, but acceptance depends on final approval by the court.

Question 4

Can my class action settlement claim be denied?

Accepted Answer

Yes, a claim can be denied if it is late, incomplete, lacks required documentation, or does not meet eligibility requirements. 11th.com helps reduce filing errors before submission and handles follow-up requests and audits throughout the claims process.

Question 5

Is brokerage information required to file a settlement claim?

Accepted Answer

Yes. Brokerage records may be required to prove that you traded eligible securities during the class period and to confirm whether you qualify to file a claim.

Question 6

What financial institutions can recover settlement funds through 11th.com?

Accepted Answer

All types of investors and financial institutions can recover class action settlements and other securities-related investor compensation. RIAs, broker-dealers, family offices, asset managers, ETF managers, custodians, and clearing firms can recover eligible settlement funds through 11th.com.

Question 7

How can RIAs, broker-dealers, and multi-family offices recover settlement funds for their clients?

Accepted Answer

RIAs, broker-dealers, and multi-family offices can fully automate class action recovery through 11th.com by connecting their existing custodian and TAMP integrations. Once connected, eligible settlement funds are deposited directly into client accounts. 11th.com's integrations include Fidelity, Schwab, BNY, Pershing, Goldman Sachs, Merrill Lynch, Axos, Altruist, Addepar, Orion, SS&C Black Diamond, and Advyzon.

Question 8

How can custodians, clearing houses and brokerage firms recover settlement funds for their clients?

Accepted Answer

Custodians, clearing houses, and brokerage firms can enable class action recovery for their clients by integrating with 11th.com through a Data Feed. This integration enables firms to boost their assets under custody and to participate in revenue from class action recovery services while also improving the client experience.

Question 9

How can asset managers and fund managers recover settlement funds for their clients?

Accepted Answer

Asset managers and fund managers can fully automate class action recovery through 11th.com by connecting their Data Feed directly or through their custodians. Manual filing often leads to significant undercollection, with up to 90% of eligible settlement funds going unclaimed.

With integrations across major custodians, including Fidelity, Schwab, BNY, Pershing, Goldman Sachs, Merrill Lynch, 11th.com maximizes recovery while removing operational burden.

Question 10

How can class action recoveries create value for financial institutions?

Accepted Answer

When financial institutions file claims through 11th.com, eligible settlement funds directly contribute to AUM without additional operational burden. Class action recovery also helps enhance a firm's reputation by demonstrating comprehensive oversight of client assets.

Question 11

Do financial institutions have a responsibility to recover settlement funds?

Accepted Answer

Many RIAs, family offices, and other fiduciaries view settlement recovery as part of their duty to protect client assets. The Investment Advisers Act of 1940 requires RIAs to act in their clients' best interests and maintain ongoing oversight of client assets, while the SEC has increasingly emphasized these fiduciary responsibilities in recent years.

Question 12

Is 11th.com legit?

Accepted Answer

Yes. 11th.com manages recoveries for more than 155,000 accounts representing over $75B in assets across RIAs, asset managers, custodians, family offices and individual investors. The platform is SOC 2 Type II certified and maintains cyber insurance coverage.

Question 13

Which major custodians and wealth platforms is 11th.com integrated with?

Accepted Answer

11th.com is natively integrated with leading custodians and wealth management platforms, including Fidelity, Schwab, BNY, Pershing, Goldman Sachs, Merrill Lynch, Axos, Altruist, Addepar, Orion, SS&C Black Diamond, and Advyzon.

Question 14

Who are the investors and industry leaders backing 11th.com?

Accepted Answer

11th.com is backed by Social Leverage, an early investor in Robinhood, eToro, and Alpaca; leading venture firms Outside Ventures and Blank Ventures; and angel investors Evan Rapoport, founder of the $50B RIA platform SmartX, and Chris Camillo, founder and co-host of DumbMoney.tv.

Question 15

What awards and industry recognition has 11th.com received?

Accepted Answer

11th.com is a finalist in the 2025 Wealth Management Awards for Disruption in Investor Recovery Technology, the first investor recovery firm listed on the Kitces Advisor Services Map, and part of the Schwab Affinity Program.

CAE (CAE) Financial Issues Case

How Do Class Action Settlements Work and How Can Investors Get Paid?

How Can Financial Institutions Recover Settlement Funds with 11th.com?

Why Do Investors Trust 11th.com?

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